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Changes to the Telia Prepaid Bonus programme
We are renewing our Prepaid service. Due to low use, we have terminated the Telia Prepaid Bonus programme on April 2, 2024. Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
The change is based on the grounds referred to in section 10.1 of Telia’s general terms of delivery for consumer customers: reformation or harmonisation of the agreement or pricing arrangements. Terms of delivery and service descriptions
Information about the change in value-added tax
Due to a legislative change, Finland's general value-added tax changed from 24 percent to 25.5 percent starting from September 1st 2024. As a result, the prices of Telia's Prepaid plans for calls, text and multimedia messages, and international usage will increase by the amount of the tax change, which is practically 1.2 percent.
The change is based on section 10.1 of Telias general terms and conditions for consumer customers. You can find the new price list at telia.fi/prepaid and more information about the tax change at telia.fi/veromuutos (in Finnish).
Questions and answers
Do you have any questions about the end of the Prepaid Bonus benefit program? See if you can find the answer to your question below.
We are renewing our Prepaid service. We have heard our customers, and for example from Janurary 29, 2024, we lowered the price of the most popular Unlimited 4G L package by 5 euros (the price is now €24.90).
We will continue to renew our Prepaid service, and due to low use, we have terminated the Telia Prepaid Bonus programme on April 2, 2024.
No, the change does not require you to take any action. Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
You can see your accumulated bonus points when you log in to your customer account.
Create a username or log in to your customer account via browser. You can use the accumulated bonus points after logging in.
Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
No you can't. Points can only be used by topping up your Prepaid after logging in to your customer account.